How Zapier Transformed 97% of Its Organization and What Every Leader Can Take From Their People-First AI Playbook
AI transformation isn’t a technology project, it’s a leadership one.
In this Lead with AI PRO session,
- Brandon Sammut, Zapier’s first-ever Chief People & AI Transformation Officer, will share how Zapier reached 97% AI adoption across the company, and why real transformation happens when AI reshapes how teams think, collaborate, and create value, not just which tools they use.
- Tracy St.Dic, Zapier’s Global Head of Talent, will share what this means for how leaders hire, build teams, and define readiness including how Zapier screens candidates for AI fluency and what the AI automation gap means for talent decisions.
You’ll leave with practical examples of how AI can move from experimentation into the operating model of a company: across leadership, talent strategy, team workflows, and business readiness. This session will give you language, examples, and real workflows you can bring back to your own leadership team.
About the speakers
Brandon Sammut, Chief People & AI Transformation Officer at Zapier
Brandon leads people and AI transformation at Zapier, helping translate the company’s AI adoption into practical enablement for teams and customers. His work focuses on building high-performing, human-centered cultures for the AI-first era, including AI-powered talent systems and workflow automation.
Tracy St.Dic, Global Head of Talent at Zapier
Tracy leads talent at Zapier and has been recognized as a Talent100 Awardee in both 2024 and 2025. Her work focuses on AI fluency, durable skills, inclusive hiring, and helping organizations rethink talent strategy as automation changes how teams work.
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